For information about other Durham County services or community resources in Wake or Orange counties, call Triangle United Way 211 or visit www.unitedwaytriangle.org/
For other counties, call your local United Way, Smart Start or County Health Department.
Care Coordination for Children: is a state-wide program that provides home or childcare visits for children who are at-risk of social, medical or developmental concerns in their first five years of life. Nursing and social work staff provides support, education and community resource information. All services are free.
phone: (919) 560-7723 or (919) 560-7741.
CCHP/Healthy Families: provides in-home as well as center-based interventions designed to assist families who are struggling with managing difficult children or difficult parent-child relationships. Healthy Families Durham is a free, long-term home-visiting program providing comprehensive services to over-burdened parents of newborns.
phone or email: call or e-mail Jan Williams, at (919) 419-3474, ext. 310 or firstname.lastname@example.org,
fax: (919) 419-9353 .
Child Care Services Association: is a non-profit organization working to ensure affordable, accessible, high-quality childcare. CCSA provides families with referrals to childcare providers, information and publications about quality childcare, childcare regulations, child development and more. All services are free to the public. Business hours are:
Monday - Friday, 8:00 am - 5:00 pm. (no appointments necessary)
phone: (919) 403-6950,
postal: 1201 S Briggs Avenue, Suite 200, Durham, NC 27703,
Durham's Alliance for Childcare Access: provides subsidies to families in need of assistance in paying their childcare expenses. You must make an appointment. Detailed income information and work or school verification needed.
phone: (919) 560-8300 for an appointment.
Durham Connects: Their mission is to increase child well being by supporting parents through community resources.
phone: 919-419-3474 ext 232 (Spanish ext 263)
mailing address: 411 W. Chapel Hill St. Ste 908, Durham, NC 27701
Durham County Social Services (DSS):
- Medicaid for Families and Children and NC Health Choice: offers medical assistance with medical visits and prescriptions to families with dependent children in the home with children. Be prepared to give a full detailed income statement.
- Food Stamps: provides assistance to families to meet their nutritional needs. Eligibility is determined according to the household financial resources and the family composition. The person applying needs to bring their ID, Social Security # for each household member, copies of rent, utility and income (including wages and child support) information and names and phone numbers to verify.
- Child Support: locates non-custodial parents, establishes paternity, support and medical obligations, enforces existing child support orders and collects child support payments. After initial application is completed at the DSS office an interview will be set for a later date with a staff member. Fee of $10-$25 (Sliding Scale)
- Immediate Services: provides families who qualify with financial assistance for medical costs, rent, mortgage or utilities, and operates a food pantry.
Contact information for all DSS services:
phone: Call 560-8000 with questions or
web: check their WEB site at www.durhamcountync.gov/departments/dssv/.
Durham Crisis Response Center (DCRC): provides services to domestic and sexual assault survivors, including adult survivors of child sexual abuse. Services include: 24-hour confidential crisis line, emergency shelter, case management/counseling, support groups, legal advocacy, information, referrals and prevention education.
phone: (919) 403-6562 (crisis line) or (919) 403-9425 (administrative line)
Durham Mother's Club: is a support group for mothers and children. The club sponsors a monthly meeting, playgroups, book discussion group, mom's night out, movie lovers group and game night group.
Early Head Start: is national federally funded program (EHS) launched in 1995 to provide comprehensive child and family development services for low-income pregnant women and families with infants and toddlers ages birth to three years. The purpose of the program is to enhance children's physical, social, emotional and intellectual development; to support parents' efforts to fulfill their parental roles; and to help parents move toward self-sufficiency.
phone: (919) 439-7107
postal: 1201 S. Briggs Ave. Ste. 110, Durham, NC 27703
East Durham Children's Initiative (EDCI): Creating a pipeline of services from cradle to college for the children in East Durham
postal: 107 N. Driver St. Durham, NC 27703
El Centro Hispano: is a grassroots non-profit community center that works to empower Latino families through education and leadership development. Some of the services provided to help Latino families are: ESL classes, interpreting, translating, advocacy, and referrals to community resources. El Centro Hispano also has a Woman's Program which carries out different projects and activities such as: ESL for women with childcare, a women's support and information group, cultural celebrations, parenting workshops and other educational workshops. For more information
phone: (919) 687-4635.
fax: (919) 687-0401
Exchange Club Family Center: provides free in-home family support services to families who are overwhelmed by the challenges of parenting, including those mandated by the courts. The Family Support Program provides help to families, with children birth to 12, interested in learning effective ways of dealing with the stress of parenting and making improvements in their relationships with their children.
postal: 1200 Broad St.,Suite 209, Durham, NC 27705;
fax: 919-286-4716 or
Family Support Network of North Central Carolina: works to enhance the lives of children with special needs by assisting their families and the professionals that serve them. The agency offers parent-to-parent matching and support groups. All services are free.
La Leche League: is a non-profit group that provides mother-to-mother support for nursing women. Free monthly meetings and telephone support are available to assist pregnant and nursing mothers.
NC Pre-K More at Four: NC Pre-K is designed to provide 4-year-old children, who may not otherwise be served in high quality settings, with a valuable educational experience.
The purpose is to provide high quality educational experiences in order to enhance kindergarten readiness for 4 year olds who are at risk of school failure.
Children must be 4 years old by August 31st of the school year they are scheduled to attend.
postal: 1201 S. Briggs Ave. Ste. 210, Durham, NC 27703
Operation Breakthrough Head Start: is a national, federally funded preschool program servicing children and families. Head Start is designed to provide a quality education for young children and help parents establish goals designed to aid the entire family.
phone: (919) 688-5541
postal: 800 N. Mangum St., Durham, NC 27703
Teer House: provides community, patient and family education as part of Duke University Health System's Department of Education Services. Classes include Baby Care, Breastfeeding, Infant and Child CPR and more.
web: www.dukehealth.org or call
phone: (919) 477-2644.
WIC/Women, Infants and Children: provides food vouchers and nutrition counseling for pregnant, breastfeeding and postpartum women, infants and children up to age five. Staff available for nutrition and breastfeeding consultations and classes. Limited electric breast pump loans are available for WIC participants. Participants must meet income guidelines.
phone: (919) 956-4042 for more information or to learn how to apply.
postal: Located at Lincoln Community Health Center, 1301 Fayetteville Street, Durham.
Satellite offices at Duke OB-Gyn and Duke Primary Care at Roxboro Road.